Your lab code is an individual code provided to all labs when they register for our programme(s). Your lab code can be found on the top left of your report or return sheet.

New participants
If you are new to our programme(s) you can access the website by completing the Weqas Interactive Website Registration form and emailing the form to contact@weqas.com.
 
Existing participants
If you are an existing participant and want to add a new user, you have to complete the Add / Edit / Delete A User form and email the form to contact@weqas.com.
 
For amendments to an existing participant, including changes to an email address, change to a contact number or if someone retires, you have to complete the Update User Contact Details form and email this completed form to contact@weqas.com.
 
Regional access
For regional access please complete the Register A New Region / Group form or Edit A Region / Group form and return to contact@weqas.com.

You can obtain your password by simply requesting it via the forgotten password link. Go to the website interactive portal > https://calc.weqas.com/.

Results can be entered via our Weqas Interactive page once you have been provided with a login. The Weqas Web Training Guide is a complete guide explaining how to use the interactive page.

You can join a programme(s) by simply filling out an Enrolment Document and Method Questionnaire for the programme you wish to join, as well as a Weqas Interactive Website Registration form. Email all the completed documents to contact@weqas.com and a member of staff will be in touch shortly with your enrolment details. For more information on how to register for our programmes, please follow the link.

The change will take effect when the next available distribution is created in the database. The reports incorporate longitudinal analysis of data over time, therefore information relating to method details and analyte requirements are strictly time dependent. For this reason, we need adequate notice of any changes in the database regarding the range of analytes, method/analyser details. In order to guarantee that the changes are processed for the correct distribution, please ensure that the new details are sent to us at least 5 working days prior to the dispatch date of a programme. Unfortunately, it will not be possible to process method changes or analyte additions once a Distribution has been created.

All results for our Laboratory EQA programmes must be returned via our website (deadline by midnight on the “return by” date). Results can be entered via our Weqas Interactive page.

Distribution dates can be found in the Participant Zone.

A transcription error can be reported by completing the Transcription Error Form, once completed emailing the form to contact@weqas.com. 

Yes, we can check poor performance issues and if necessary we can provide samples free of charge for troubleshooting purposes. Participants outside of the UK may be asked to contribute towards the shipping costs.

Yes we can however, we may charge for this service. Please contact us for advice.

If a transcription error is found before the report has been released, then an amendment can be requested by completing a transcription error form. Once this form is returned to us, please allow some time for the amendment to be processed. The transcription error form can be downloaded from our Resources Library or please follow the link provided. Please note that requests to amend results following discovery of a transcription error must be submitted in writing to Weqas along with evidence of original analyser result. It is the responsibility of the participant to notify the programme organiser as soon as possible that a “blunder” e.g. transcription error, has occurred. Notification must be made within the “late returns” policy window.
 
Once documented evidence has been received and processed by our team, the correct result will be entered into the database and an amended report viewed or printed via the website. In the event that the notification is received outside the “late return” time window, database modification will not be made. All non-analytical errors are documented and entered in the laboratory’s file.