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Junior Application Support Analyst

Pay Band: Band 5
Contract: Permanent
Job ref: 001-AC251-0724
Closing date: 29th July 2024

Job overview

We are seeking a motivated, organised, meticulous and professional individual to join our team.

We are looking for individuals who have an interest in software development and/or cloud infrastructure.

The individual will be joining a team of four within the IT team, reporting to the manager whilst working closely with the principal analyst and the senior developer to learn all aspects of the Weqas Connect application. This application serves as a comprehensive, interactive portal for External Quality Assessment (EQA) programmes, consolidating previous developed platforms and enhancing user experience, delivery and functionality.

Attention to detail and effective communication skills are highly valued. Effective communication with various stakeholders, clear explanations of technical issues, and collaboration with non-technical users are essential.

Main duties of the job

The role involves supporting the principal analyst and shadowing developers. The role focuses on taking on the more technical validation of the system, whilst also being proactive, providing ideas for enhancement, and exploring new technologies and solutions.

Technologies we use within Weqas:

C#
.NET Framework 4.8
ASP.NET MVC
Microsoft SQL Server (Azure SQL Server)
Various .NET libraries

ABCPdf.NET
Entity Framework 6
Dapper
Hangfire
EPPlus

Various HTML/CSS/JS libraries

jQuery
Bootstrap 3
Highcharts

Microsoft Azure

Virtual Machines
Application Gateways
Virtual Network Gateways
Azure SQL Server

GraphQL
Microsoft Server 2019, 2022 & 2025 (Preview)
M365 Desktop & Tenant
Monday.com
Ideagen (QMS)

The post holder will assist in the data cleansing and migration of data from legacy systems to new systems.

The post holder will participate in the testing of application functionality and the validation of data to ensure the accuracy and integrity of database content.

Key responsibilities include regular assessment and maintenance of the Weqas Connect software, diagnosing and resolving issues, and implementing updates.

The individual will collaborate with team members across different teams to ensure the training resources are suitable and support the product effectively.

For further details / informal visits contact:

Name: Simon Mackay
Job title: IM&T Service Manager
Email address: simon.mackay@wales.nhs.uk
Telephone number: 02920 314750

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